Estate Agents
Rest easy, leave the legals to us
Conveyancing
Tailor made legal solutions to suit both you and your customer
It really is about what works best for you. Whether you want to have the security of working with national panel firms, who can accommodate volume fluctuations at the drop of a hat or you want to continue to grow your local relationships or both, LIVE can offer a service to match your needs.
You know your business best, so we won’t dictate what your panel looks like but we will ensure that we support you to maximise your additional earning potential, provide the control of your sales pipeline, all whilst keeping exceptional service and the customer journey at the heart of what we do.
Our Referral Process
How it works
Onboarding
Streamline your customer onboarding with LIVE
Our onboarding propositions which incorporate ID, AML and Conveyancing offer your customers a one stop shop to supply regulated requirements not only to you but our conveyancers as well.
This kick starts the customer's journey from day one and reduces the need for multiple submissions of information, risk of lost documents in the post and delays for draft contracts being created and shared with the relevant parties, not to mention the reduction of your branches need to chase customers day in day out.
Our Teams
We are always here to help
Agent Support
Covering both the front and back end process from managing referral submission and inbound calls, to monitoring AML progress and supporting agent and customer queries
Legal Sales Team
Walking your referrals through the conveyancing costs and process, so they understand the next steps of their move, converting leads to conveyancing instructions.
After Sales Team
Maintaining your LIVE panel relationships, monitoring pipeline to facilitate timely completions and targeting underperforming firms to maximize conversion
Title Insurance
Based on our experience, approximately 25% of conveyancing transactions require some form of Title Insurance.
Backed by First Title Insurance plc, we provide Title Insurance to our panel of solicitors and licensed conveyancers through our online management system, meaning firms can take out policies at the same time as using our system to update their cases. This significantly reduces the amount of time taken by firms.
What First Title have to offer:
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If you are interested in finding out more or want to be part of our future
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